- Birdeye managed dozens of SaaS apps using outdated spreadsheets, limiting scalability and visibility.
- Tracking users and optimizing costs was difficult due to manual, error-prone processes.
How CloudEagle.ai Got Birdeye Off Their SaaS Spreadsheets?
80%
Time reduction in contract management
300+
Integrations provided 100% visibility
400 hrs/year
Saved due to automatic categorization
80%
Time reduction in contract management
300+
Integrations provided 100% visibility
400 hrs/year
Saved due to automatic categorization
Challenge
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Solution
- CloudEagle enabled a 10‑minute onboarding with ready‑to‑use connectors for instant SaaS visibility.
- Auto‑categorization features differentiated SaaS and non‑SaaS vendors for easier management.
Result
- Achieved complete, real‑time visibility into SaaS spend and usage across all vendors.
- Eliminated spreadsheet dependency, streamlining SaaS tracking and cost optimization.
Challenge
We faced growing SaaS sprawl as more apps were added and tracked across separate spreadsheets. This manual, unscalable process made it difficult for finance and operations to manage costs effectively. The pandemic accelerated SaaS adoption, and tracking everything manually became nearly impossible.
Our spreadsheet system lacked visibility into usage and spending, making cost control a major challenge. We needed a centralized, efficient way to see all our SaaS applications, user activity, and spending clearly to make smarter, data-driven decisions.
Solution
- Integrated seamlessly with financial and SSO systems, giving Birdeye full SaaS visibility within hours.
- Automated app discovery and categorization to separate SaaS from non‑SaaS vendors.
- Enabled granular usage tracking through integrations with key vendors like Zoom, Slack, and Jira.
- Simplified onboarding to just 30 minutes, saving hundreds of hours of manual tracking.
Why CloudEagle.ai?
Birdeye evaluated several solutions but chose CloudEagle.ai for three key reasons:
- Out‑of‑the‑box connectors provided instant visibility into the entire SaaS stack.
- Automation replaced manual categorization, dramatically reducing admin work.
- Fast, 30‑minute setup allowed quick adoption without operational disruption.
- Deep vendor integrations provided actionable usage insights for cost optimization.
Impact
Real-time Saas Stack Visibility
- CloudEagle.ai provided Birdeye with full visibility of their SaaS stack.
- Eliminated the use of spreadsheets and manual tracking.
- Categorized SaaS vs non-SaaS vendors, saving 1500 hours per year.
Enhanced Efficiency and Cost Savings
- Gained insights through 300+ integrations with major vendors.
- Resulted in $1.2M in cost savings.
- Enabled better evaluation of software investments, boosting efficiency.
Decreased Time in Saas Management
- Transitioned from spreadsheet management to a more agile system.
- Reduced time spent on app management by 2030 hours annually.
- Streamlined SaaS management processes for better resource allocation.
The Transformation
Before CloudEagle
Managed many SaaS apps using spreadsheets, limiting visibility and scalability.
Tracking users and costs was manual and error-prone.
No clear differentiation between SaaS and non-SaaS vendors.
Lacked integrated usage tracking across key apps.
Dependent on spreadsheets, causing inefficiency and errors.
After CloudEagle
Onboarded in 30 minutes and gained real-time SaaS visibility.
Automated app discovery and categorization saved hundreds of hours.
Auto-categorization separated SaaS from non-SaaS vendors.
Integrated with Zoom, Slack, and Jira for detailed usage insights.
Eliminated spreadsheets, saving 2030 hours annually and cutting costs.
