CloudEagle.ai for IT Asset Managers

Q: What is the difference between software asset management (SAM) and SaaS management?

Software asset management traditionally focuses on installed and on-premises software licenses, while SaaS management focuses on cloud applications, real usage, shadow tools, and AI applications. CloudEagle.ai manages the SaaS and AI layer while also ingesting on-prem inventory.

Q: How is CloudEagle.ai different from a SAM tool like Snow, Flexera, or Zylo?

CloudEagle.ai provides native visibility into SaaS and AI usage, connects usage data with license information, and can ingest on-prem inventory. This provides a unified view of the software estate instead of relying only on machine-based software inventory or SaaS spend data.

Q: Does it track desktop software, hardware, and apps that aren't behind SSO?

CloudEagle.ai discovers SaaS and AI applications, including off-SSO, free, and personal-login applications using signals from finance, firewall, and browser data. Hardware and on-prem software inventory can also be ingested from systems such as BigFix.

Q: What is shadow AI, and how does CloudEagle.ai bring it under governance?

Shadow AI refers to AI applications, agents, and tokens adopted by employees without formal IT approval. CloudEagle.ai discovers these AI assets, risk-scores unsanctioned tools, identifies potential data exposure, and helps reclaim unused AI licenses.

Q: Our last SAM tool's data was wrong. How do we trust yours?

CloudEagle.ai reconciles data from multiple sources, including identity providers, finance, HRIS, firewall, browser signals, and 500+ integrations. It also compares license information against feature-level usage and can validate the inventory against a customer's own export.

Q: How is CloudEagle.ai priced?

CloudEagle.ai uses a modular pricing model based on named users. Customers can start with the module they need and add additional capabilities over time. License Management can also be used as a standalone module.

Q: How quickly does it pay for itself?

License reclamation can begin during the first week, allowing organizations to identify unused licenses and potential savings early in the implementation. CloudEagle.ai can also provide a savings estimate based on the organization's software environment.

Q: What do we need to get started, and how long does it take?

An identity provider connection and a finance-system connection are enough to begin building an accurate inventory. Core integrations can connect in about a week, while full onboarding typically takes six to eight weeks.

Q: How does this hold up in a SOC 2 or ISO audit?

CloudEagle.ai connects access and license data with HR records so that seats assigned to departed or transferred employees can be identified continuously. The inventory can support reporting for frameworks such as SOC 2, ISO 27001, and GDPR.

See your whole software estate, and trust every number in it.

You're accountable for every license, app, and AI tool in the company. CloudEagle.ai gives you one verified inventory across SaaS, AI, and the on-prem tools you keep, a number you can defend in any audit or renewal.

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Testimonials

Reclaimed licenses and hours, across four teams

"We faced significant challenges managing our SaaS licenses as the existing license process was manual, spreadsheet-based, time-consuming, and prone to errors. With CloudEagle.ai's centralized visibility and optimization features, we reclaimed unused licenses and gained real-time insights, drastically reducing costs and strengthening our security posture."

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Henry Zheng

IT & Security Officer

"As our M365 footprint grew, identifying actual E5 usage became critical. CloudEagle.ai revealed 42% of licenses had no premium activity, helping us reclaim 260 seats and cut review time from 3 weeks to 1 day, turning audits into continuous optimization."

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Tanuj Choudhry

Co-founder & COO

"Harvesting 932 unused Salesforce licenses in a single workflow was the turning point. CloudEagle.ai helped us return $2.5M to the business without a single support ticket. License management stopped being a quarterly spreadsheet exercise and became a continuous operating process."

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Fred Chin

AVP, Head of IT Operations

"Managing software licenses was a complex and time-consuming task with no clear view of costs. Due to a lack of real-time usage insights, we were unaware that many licenses went unused. CloudEagle.ai has changed that by simplifying the process, providing complete transparency, and helping us better manage and optimize our licenses, resulting in increased SaaS savings."

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Devin Murphy

Senior Accounting Manager

Know Exactly What You Own, What's Used, and What it's Costing You

One reconciled inventory across SaaS, AI, and on-prem, refreshed off real usage, so every audit, renewal, and rationalization call runs on data you can defend.

Bring shadow AI under governance before it's a breach

Discover every AI app, agent and token in the same inventory as your SaaS, sanctioned or not.

Risk-score each one and flag the data exposure and risky connections an SSPM would catch.

Reclaim unused AI seats on the same cadence as the rest of your licenses.

CloudEagle.ai AI governance view listing discovered AI apps by category, user count, risk level, and discovery source, flagging PII heading to an unsanctioned tool.

CloudEagle.ai license management view reconciling multiple sources into one inventory, comparing licenses bought, provisioned, and app spend, with a match rate against the customer's own export.

One number you can defend in any audit or renewal

Reconcile different sources into one count of what you own versus what's used, even when your last tool's was wrong.

Verify it against your own export in week one and get a match rate with every gap named.

Feed SOC 2 and ISO reviews from the same inventory, so you stop stitching three tools together.

See the apps finance pays for that IT never approved

Pull IdP apps, off-SSO buys from finance, and the tools bought on a card into one inventory.

Catch the federated, non-SSO and personal-login apps most tools never see.

Surface new tools the day they appear, not the day the charge lands.

CloudEagle.ai discovery view listing free and off-SSO apps in active use, each with its discovery source, surfacing tools found on finance and browser data rather than an IT ticket.

CloudEagle.ai license harvesting view showing scheduled reclamation rules per app, with last run, next run, and status, returning idle seats to the pool with no support tickets.

Reclaim the idle seats before you renew them again

Flag idle seats, notify users, route to a reviewer, and return the license to the pool.

Right-tier overpaid seats, like an E5 used as an E3, so you downgrade instead of renew.

Run it on a schedule off verified usage, so the savings hold up when finance checks.

Cut the duplicate tools two teams bought separately

Map overlapping tools by category and rank them by real usage, spend and adoption.

See which one to keep and what the duplicates cost, so the call runs on data.

Every category you collapse shrinks the bill and the shadow-IT surface at once.

CloudEagle.ai application rationalization view grouping overlapping apps by category and ranking them by real usage and spend, so you keep one tool and retire the rest.

CloudEagle.ai integrations view showing finance, IdP, HRIS, and on-prem inventory systems like NetSuite, Okta, BigFix, and Workday synced into one estate, with on-prem ingested and no new agent.

See the SaaS and AI your on-prem SAM tool can't

Read the SaaS and AI your machine-based SAM tool goes blind to at the browser.

Ingest your on-prem and hardware inventory from tools like BigFix into one estate.

Keep your IdP, finance and CLM as systems of record, and flag where usage contradicts the contract.

$3B+

saved in SaaS spend across CloudEagle.ai customers, on $50B+ analyzed.

30k workflows automated

500+ integrations reconciled into one inventory

30-minute onboarding

See your whole software estate in one place

A walkthrough of how CloudEagle.ai builds one verified inventory across SaaS, AI, and on-prem, so you can see the shadow apps, idle seats, and audit-ready numbers before you commit.

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Frequently Asked Question

Can't find the answer you're looking for? Contact us, and our team will be happy to help.

1. What is IT asset management?

IT asset management is the practice of tracking every software license, app, and device a company owns, from purchase through renewal and retirement. CloudEagle.ai does it across SaaS, AI, and on-prem in one verified inventory, so the count holds up in any audit or renewal.

2. What is the difference between software asset management (SAM) and SaaS management?

Software asset management grew up tracking installed, on-prem licenses. SaaS management covers cloud apps, real usage, shadow tools, and now AI. CloudEagle.ai handles the SaaS and AI layer down to the feature and ingests your on-prem inventory, so one team owns the whole estate.

3. How is CloudEagle.ai different from a SAM tool like Snow, Flexera, or Zylo?

Snow and Flexera were built for what sits on a machine and go shallow in the browser. Zylo sees SaaS spend but not feature-level usage. CloudEagle.ai reads SaaS and AI natively, joins usage to the license, and ingests your on-prem inventory instead of replacing it.

4. Does it track desktop software, hardware, and apps that aren't behind SSO?

CloudEagle.ai governs SaaS and AI directly and catches the off-SSO, free, and personal-login apps most tools miss, through finance, firewall, and browser signals. Hardware and on-prem software are ingested from tools like BigFix, so the whole estate sits in one view without a new agent.

5. What is shadow AI, and how does CloudEagle.ai bring it under governance?

Shadow AI is the AI apps, agents, and tokens employees adopt without IT's sign-off. CloudEagle.ai discovers them alongside your SaaS, risk-scores the unsanctioned ones, flags data exposure, and reclaims unused AI seats on the same cadence as the rest of your licenses.

6. Our last SAM tool's data was wrong. How do we trust yours?

Because the number isn't one system's opinion. CloudEagle.ai reconciles six sources, your IdP, finance, HRIS, firewall, browser, and 500+ integrations, and checks license truth against feature-level usage, not a login. Send your own export in week one and we hand back a match rate with every gap named.

7. How is CloudEagle.ai priced?

Pricing is per named user and modular, so you buy only the module you need and add the rest as you go. License Management stands alone if that's all you need today. Onboarding and a customer success manager are included, and you can start with a phased proposal.

8. How quickly does it pay for itself?

Reclamation can start in week one, and the savings are usually the payback. RingCentral returned $2.5M and WatchGuard cut wasted licenses by 40%. We can run a savings estimate against your own stack to build the business case.

9. What do we need to get started, and how long does it take?

An IdP connection and a finance-system connection are enough to build an accurate inventory. Core integrations connect in about a week and full onboarding runs six to eight weeks, but reclamation can start in week one.

10. How does this hold up in a SOC 2 or ISO audit?

Access and license data tie to your HR records, so seats held by departed or moved employees are flagged continuously, not at review time. SOC 2, ISO 27001, and GDPR reports run off the same inventory you manage daily.