Why Outsourcing Procurement Makes Sense in 2024?

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Calender
July 5, 2024
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One of the most significant challenges organizations face today is efficiently allocating time and bandwidth for procurement. It demands significant attention and effort to secure the best deals. This indeed often strains resources and constrains companies.

If your business relies on several SaaS tools and deals with multiple third-party service providers for competitive deals, not negotiating means missing out on better terms and value.

Therefore, finding the most effective way to procure tools and achieve the most favorable prices is crucial. This is where outsourcing procurement becomes invaluable.

Outsourcing procurement to industry experts is ideal for businesses without an in-house team. It provides access to specialized industry expertise, pricing benchmarking data, and other resources for securing the best deals.

If you want to know why outsourcing procurement remains a trend in 2024 and how it can help secure the best deals for your business, this article will provide all the necessary details.

What do you mean by outsourcing procurement?

Outsourcing procurement involves hiring external service providers or agencies to handle a company's purchasing activities.

Instead of managing procurement internally, organizations partner with specialized firms to source SaaS tools and services. Expert negotiators help with vendor negotiations, managing relationships, and optimizing processes to reduce SaaS costs and enhance efficiency.

This approach lets companies benefit from external expertise, save time, focus on core procurement tasks, and access superior deals. Outsourcing procurement also streamlines supplier connections through the provider's experience and network.

Organizations can access specialized expertise and cost-effective solutions without extensive internal resources.

Why does outsourcing procurement make sense in 2024?

1. Your procurement team can save time

Outsourcing procurement reduces your team's time spent on time-consuming and repetitive tasks and minimizes operational disruptions. This allows them to focus on strategic planning, financial analysis, and crucial vendors.

This shift enhances efficiency and effectiveness in key areas of your business. Here's a breakdown of how this works and its benefits:

Vendor research: Finding and selecting the right vendors takes much time. When you outsource to procurement experts, they already have lists of trusted vendors. Supplier selection takes less time, saving your team from doing all the initial research.

RFQ management: RFQ Management involves preparing detailed documents, sending them to vendors, and managing responses. This process is repetitive and time-intensive.

Outsourcing procurement allows experts to handle this efficiently. They optimize RFQ structures for better responses and manage vendor communications, reducing administrative burden.

Contract negotiations: In-house negotiations may overlook crucial leverage points that a skilled negotiator would catch. It makes the negotiation process more efficient and enables favorable terms. Skilled negotiators expedite the process and secure favorable terms efficiently, minimizing delays for your team.

2. Efficient negotiations with vendors

Outsourcing procurement to experienced professionals ensures efficient negotiations with vendors. These experts understand market conditions and negotiation tactics well, securing better terms and discounts that can be challenging for in-house teams.

This approach saves costs, ensures high-quality products and services, and improves overall efficiency in procurement processes and vendor management.

By outsourcing your procurement, you get:

Expert negotiators: Outsourcing procurement brings years of negotiation experience and skilled negotiators who manage procurement and vendor relationships. They secure competitive pricing, favorable payment terms, and quality assurances in vendor agreements.

Their extensive experience allows them to navigate complex negotiations efficiently, drawing from similar situations in the past, which can be more challenging for internal teams.

Better supplier relationships: When you opt for procurement service providers, negotiators use their extensive vendor networks to negotiate better pricing, faster delivery, and improved service levels. This boosts procurement efficiency and strengthens supplier partnerships.

External providers also employ field experts who gather vendor data and leverage internal data to negotiate favorable terms like pricing, various clauses and SLAs.

Market knowledge: Outsourcing service providers stay updated on market insights and pricing trends. They leverage the latest price benchmarking data to identify savings, negotiate for additional innovative features and save on cost. Their expertise helps them secure innovative features and pricing advantages that your team might overlook.

Consistent approach: Dedicated negotiation teams ensure a consistent strategy across all procurement activities. This maximizes efficiency and effectiveness, optimizing terms to cut costs and improve operations.

3. Access to accurate price benchmarking data

Outsourcing procurement gives you access to market insights and benchmarks for informed decision-making. Procurement specialists maintain extensive pricing databases across various industries and vendors.

This allows comparisons against industry standards, ensuring fair product and service prices, leading to cost savings and improved efficiency.

Image of CloudEagle's SaaSMap

Service providers possess price benchmarking data from billions of transactions and field experts. By outsourcing procurement, you benefit from their expertise in comparing prices against benchmarks, ensuring you pay the right price without consulting peers. This eliminates overpayments, particularly in areas like SaaS.

Access to such price benchmarking data also prevents vendors from upselling. Obtaining this data independently can be challenging, making outsourcing a logical choice in 2024, as external providers offer readily available and accurate pricing information.

4. In the hands of negotiation experts

By opting for procurement services providers, you can rely on negotiation experts to manage vendor agreements and strategic sourcing. These specialists, highly skilled in areas such as software licensing, use their market expertise to secure consistent pricing, even in fluctuating markets.

Outsourcing procurement to expert negotiators brings several advantages. They specialize in creating scalable and cost-efficient contracts, which is crucial for managing costs during growth. This expertise ensures procurement strategies match organizational goals.

Outsourcing also strengthens vendor relationships by negotiating favorable terms. These terms optimize costs and support long-term growth and operational stability.

With negotiation specialists' help, companies confidently navigate complex vendor relationships, foster sustainable partnerships, and bolster data security.

5. Opportunity to save on spend

Outsourcing procurement enables companies to leverage experts who understand market trends, vendor pricing, compliance requirements, and negotiation techniques. This expertise helps companies secure better deals and effectively manage spending on SaaS applications.

Organizations can enhance their procurement processes by utilizing the knowledge of external specialists. This involves streamlining the purchasing process, identifying cost-saving opportunities, and eliminating unnecessary spending.

This is how outsourcing will enable you to save on spend:

Negotiating better prices: Negotiation experts leverage access to price benchmarks and years of negotiation expertise to effectively engage vendors and procure products that align perfectly with your needs.

They ensure transparency by scrutinizing contracts for hidden pricing terms, guaranteeing you acquire the right products at fair prices.

Consider Nowports' success story a compelling example of significant savings from vendor negotiation.

No more overpaying for SaaS: Price benchmarking involves comparing the prices of products or services across different providers or within an industry to determine if they are reasonable or competitive.

Image of CloudEagle's benchmark module

By comparing SaaS prices, you can assess whether your current costs are competitive and identify opportunities to negotiate better rates.

Avoiding upsells and overcharges: Expertise in negotiation ensures that you do not fall for upselling tactics when negotiating with vendors. Skilled negotiators focus strictly on meeting the organization's specific requirements.

This method stops vendors from overcharging or selling unnecessary items. It helps the organization get the best value for its money.

Cost savings and streamlined operations: Outsourcing procurement processes can be more cost-effective than hiring and training in-house employees. By outsourcing, you save on recruitment, training, and operational costs.

These saved resources can then be redirected towards more critical and streamlined operational activities, enhancing overall efficiency and productivity.

6. No more heavy lifting of procurement

Outsourcing procurement tasks means your team no longer has to handle time-consuming activities. With outsourcing services, your lean procurement team doesn't have to worry about vendor research and negotiating SLAs and prices.

You will also gain access to RFIs, RFQs, and price benchmarks to avoid overpaying for SaaS. An external service provider will handle all the heavy lifting.

By outsourcing, you save time. Your team can use this time to streamline procurement processes, create new policies to prevent unauthorized purchases, and focus on core tasks.

Outsource SaaS buying to CloudEagle

When your team lacks adequate time for vendor negotiations and procuring SaaS tools, consider CloudEagle's assisted buying services.

Outsourcing your SaaS procurement to CloudEagle offers several advantages:

Platform usage insights: CloudEagle integrates with your existing apps to track usage patterns and spending. By gathering data directly from these apps, CloudEagle analyzes how often each SaaS tool is used, which features are popular among departments or users, and assesses its overall value.

Eliminate duplicate apps

This analysis extends to tracking SaaS spend, such as subscription costs and additional fees, highlighting opportunities for optimizing usage and adjusting subscription plans to match your organization's needs and budget better.

Latest price benchmarking: CloudEagle has a vast database of price benchmarking data compiled from over $2 billion in past transactions. This data helps compare prices for various SaaS products, ensuring you receive competitive pricing.

Understanding market rates lets you negotiate better deals with vendors, saving money on your SaaS purchases. Our experts use a data-driven approach to ensure you avoid overpaying for applications in the future, effectively preventing cost overruns.

Collaborative approach: Our negotiation experts work closely with your team throughout the end-to-end procurement process. They provide expert guidance and support to help you select the right software solutions that meet your needs.

This collaboration ensures that the chosen SaaS tools integrate smoothly into your existing systems and align with your business goals.

Proactive renewal management: The tool tracks your SaaS contracts and notifies you before renewal deadlines. This proactive approach helps you avoid unnecessary or inefficient automatic renewals.

Image of renewal module

Renegotiating contracts before they expire allows you to adjust terms, explore better pricing options, and optimize your software spending based on current needs.

Efficient vendor research: CloudEagle streamlines vendor research using advanced AI. Its AI-powered recommendation engine delivers a tailored list of SaaS vendors that align with your business requirements.

You will stay updated with new vendor alerts and easily access concise reviews, all within a user-friendly platform.

Expert negotiation: The negotiation team at CloudEagle is skilled in navigating SaaS contracts. They understand the intricacies of vendor agreements and use their knowledge to negotiate favorable terms on your behalf.

Image of CloudEagle's assisted buying moduler

This includes pricing, contract terms, service levels, and additional benefits that may enhance the software's value for your organization.

Check out this testimonial from Eric Silver, AVP and Head of Procurement at RingCentral. He highlights CloudEagle's significant contributions in optimizing organizational costs and achieving a 3x return on investment.

Streamlined workflows: CloudEagle streamlines procurement by automating the process with workflows. These workflows streamline tasks such as approvals, documentation, and vendor communications.

Image of CloudEagle's procurement workflow

By reducing manual effort and administrative overhead, your team can focus more on strategic initiatives and business growth rather than getting bogged down in procurement logistics.

CloudEagle's Slack integration increases productivity and streamlines collaboration. Procurement teams benefit from significant time savings and enhanced coordination for SaaS requests and approvals.

Also, you can simplify procurement requests directly through Slack, track statuses effortlessly, expedite approvals, stay informed on SaaS usage, and maintain contextual insights from past discussions—all within one integrated platform.

Check out Armory’s customer success story to learn how CloudEagle helps companies with the procurement process.

Conclusion

Outsourcing procurement is a smart move for businesses in 2024. It helps save time, facilitates better supplier relationship management, and improves operational efficiency.

Companies with lean procurement teams can focus on their core tasks and strategic vendors by letting external providers handle the heavy-lifting process of vendor research, negotiations, and agreement signing.

External providers bring years of negotiation experience, a broad network of suppliers, and the latest price benchmarking data to purchase the right product at the right price. This ensures organizations get the best deals, manage resources effectively, and avoid overpaying for SaaS.

So, if you want to outsource your organization’s strategic procurement services, consider CloudEagle to avoid supply chain disruption.

Schedule a demo with CloudEagle today and leverage our industry expertise to handle tricky vendor negotiations and secure the best deals.

Written by
Raja Adhikary
Content Writer
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