RingCentral didn't have a centralized view of its SaaS stack, causing lapses in SaaS management. The manual process of visiting each app's data to analyze usage and eliminate redundant apps was counterproductive for their IT team and consumed too much time.
CloudEagle Saves RingCentral $250K by Consolidating Duplicate Apps
We didn't have centralized visibility to identify apps with overlapping functionalities. CloudEagle provided a comprehensive view of our SaaS portfolio. The tool enabled us to track and identify duplicate apps, pinpoint users with access to these duplicates, eliminate unoptimized SaaS licenses, and save significant resources.
- Eric Silver, AVP, Head of Procurement, RingCentral
$250k
Saved by App Consolidation
30 mins
For CloudEagle Onboarding
1562hrs/yr
saved in SaaS management
Challenge
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Solution
CloudEagle 's onboarding process only took 30 minutes, and with its rich library of over 500 integrations, it connected to their internal systems. Our platform provided full visibility into their SaaS stack, allowing them to gain detailed insights at the feature level, which made it easier to identify duplicate and unsanctioned apps.
Result
RingCentral successfully revoked access for employees with duplicate app access and eliminated overlapping applications within its stack. By configuring alerts to prevent shadow IT and consolidating duplicate apps with full-stack solutions, RingCentral achieved a savings of $250K.
Key Highlights:
RingCentral didn't just eliminate duplicate SaaS apps; they realized significant ROI by saving approximately $250k.
Challenge
Previously, our IT team struggled to track all the SaaS apps across the organization efficiently. Constantly updating spreadsheets with app information, usage data, and their owners' details was time-consuming and hectic.
Our IT teams were unsure if employees were using unsanctioned SaaS apps, and had no visibility on the extent of shadow IT within the organization.
The IT team dedicated most of their time to tracking duplicate SaaS apps and redundancies; they lacked time to focus on their core tasks, which resulted in decreased productivity.
Optimizing SaaS management was necessary, but manually identifying redundant apps and underutilized licenses was challenging.
Solution
“CloudEagle swiftly onboarded and seamlessly integrated with our internal systems, providing full visibility into our SaaS stack. It enabled us to identify and remove duplicate and redundant apps, saving valuable time and leading to significant cost savings."
- Eric Silver, AVP, Head of Procurement, RingCentral
100% SaaS Visibility Within 30 Minutes
CloudEagle seamlessly integrated with RingCentral's tech stack in just 30 minutes. It provided a comprehensive view of their SaaS portfolio. This led RingCentral’s IT team to evaluate sanctioned and unsanctioned apps, identify duplicates, and monitor shadow IT activities effectively.
Analyzing similar apps and optimizing the SaaS stack
RingCentral simplified its SaaS stack by analyzing similar apps, deciding which ones to keep or retire, and consolidating resources. This streamlined approach helped optimize the stack within resource limits, allowing the IT team to focus on managing fewer but more meaningful applications for the organization.
Shadow IT alerts
RingCentral leveraged CloudEagle's proactive Shadow IT alerts to prevent Shadow IT during its early stages. Additionally, it enhanced its security and governance measures by promptly issuing alerts whenever a new unsanctioned application is detected within the system.
Impact
Eliminating duplicate apps
RingCentral successfully consolidated all duplicate SaaS apps with full-stack solutions within the organization. Their IT team utilized CloudEagle's comprehensive SaaS visibility features to track duplicated apps, eliminate shadow IT, and efficiently manage their usage, enhancing overall efficiency.
Time saved and productivity increased
RingCentral's IT team now manages everything using CloudEagle instead of spreadsheets, simplifying the analysis of usage data across applications. The tool provides a bird's-eye view of the stack, simplifying the elimination of overlapping functionalities, saving time, and increasing the team's productivity.
Cost savings
By eliminating duplicate applications and consolidating them with more comprehensive solutions, our customers realized a significant savings of $250K and continue using CloudEagle to prevent duplicate applications.
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