Our customer faced difficulties managing their diverse SaaS stack using traditional methods like spreadsheets. This led to time-consuming processes, a lack of visibility into internal team applications, and challenges in identifying unsanctioned apps, contributing to a high level of shadow IT.
Customer Gets Complete SaaS visibility with CloudEagle's Workday Integrations
20%
Reduction on SaaS spend
1830 hrs/yr
Saved in SaaS management
1180 hrs/yr
Saved in renewals
1369 hrs/yr
Saved on SaaS management
30 mins
For CloudEagle onboarding
100%
Shadow IT prevention
Challenge
%201.svg)
Solution
The customer selected CloudEagle as their SaaS management solution to gain complete application visibility and prevent shadow IT. Our platform integrated with their Workday systems to discover and centralize all SaaS applications, usage, and spending in one dashboard, facilitating optimized SaaS management.
Result
CloudEagle's Workday integrations provided comprehensive visibility. This centralized visibility allowed the IT team to identify unsanctioned apps, optimize usage, and eliminate free and duplicate apps. CloudEagle ensures 100% SaaS visibility and effective SaaS stack management, preventing shadow IT.
Challenge
As a residential and commercial services organization, we've encountered challenges in managing our entire SaaS stack. Previously, we relied on traditional methods such as spreadsheets to track our diverse SaaS stack.
However, as we acquired more applications, the process became progressively more time-consuming and challenging. We lacked comprehensive visibility into the applications utilized by our internal teams.
Our teams often procure SaaS applications without IT approval, making it tedious to identify these unsanctioned applications with zero app visibility.
Shadow IT was prevalent, yet attributing these apps to users solely through spreadsheets proved difficult for the IT team.
Solution
Why CloudEagle.ai?
Solution
The customer selected CloudEagle as their SaaS management solution to gain complete application visibility and prevent shadow IT. Our platform integrated with their Workday systems to discover and centralize all SaaS applications, usage, and spending in one dashboard, facilitating optimized SaaS management.
Impact
“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”
Revealing the truth
Workday integrations helped CloudEagle provide a bird’s eye view of our customers' SaaS stack. The team realized that they were only tracking a fraction of the applications using spreadsheets, and CloudEagle revealed the true size of their SaaS portfolio.
Eliminating shadow IT
With centralized visibility, the IT team identified unsanctioned applications and attributed them to the right user or department. Free and duplicate apps existing in our customer’s stack were eliminated, and CloudEagle continues to assist the customer in effectively managing their SaaS stack and preventing shadow IT with 100% SaaS visibility.
Effective SaaS management
CloudEagle facilitated effective SaaS management for them by enabling the team to use automation to boost efficiency in tasks and to make essential optimization decisions based on app usage data. This redefined how they handle their SaaS portfolio by leveraging CloudEagle, resulting in 1,369 hours per year saved in SaaS management.
The Transformatopn
Before CloudEagle
Scattered requests across email, Slack, and tickets made it hard for IT to track,
Manual approvals and provisioning led to long delays
Employees bypassed IT by signing up for tools themselves,
Last-miAudit trails were incomplete or missing, making compliance reporting difficult and error-prone.
It was overwhelmed by repetitive access tickets,
After CloudEagle
Unified app catalog via Slack, Teams, or web gave employees a single, consistent way to request tools.
Automated workflows with role-based rules granted access instantly
Guided users toward approved apps, reducing shadow IT while improving visibility and control.
All actions logged and synced with JIRA/ServiceNow, supporting clean audit trails and SOC2 readiness.
Self-service + automation reduced IT workload,
