It was challenging for Heath Ceramic to efficiently manage its extensive SaaS stack, understand usage, and identify cost-effective alternatives to the existing tools.
How Heath Ceramics got a better understanding of their SaaS apps and usage
"CloudEagle was a game-changer. We faced a plethora of SaaS challenges, but CloudEagle streamlined everything. It saved us money, recommended superior tools, and helped us eliminate redundancies in our system, resulting in significant cost savings."
- Chad Lockey, Senior IT Manager, Heath Ceramics
20%
Reduction on SaaS spend
1830 hrs/yr
Saved in SaaS management
1180 hrs/yr
Saved in renewals
1350 hrs/yr
Saved on SaaS management
30 mins
For CloudEagle onboarding
1473 hrs/yr
Saved on app research
Challenge
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Solution
CloudEagle integrated with their sytems and provided a unified dashboard to track vendor spend, assess app usage, store contracts, and offer AI-driven suggestions for optimization.
Result
Heath Ceramics were able to streamline SaaS management, made better cost optimization decisions, enhancing its competitive advantage and growth potential.
Challenge
We rely heavily on SaaS apps across our departments, including our call centers, marketing, and eCommerce teams. The challenge we faced was onboarding a SaaS management platform that could be used by both our Finance and IT teams.
We were searching for a tool that could provide us with a comprehensive view of our SaaS app inventory and offer insights into employee spending and feature-level usage.
Given the significant role of these apps in maintaining our competitive edge, our IT team consistently pursued ROI-driven, growth-focused alternatives to our current tools. Therefore, finding a solution that would help us manage and optimize our entire SaaS stack became imperative.
Solution
- Aira onboarded with CloudEagle in just 30 minutes, seamlessly integrating with their SSO and finance systems to provide an immediate, complete view of their SaaS spending. This helped Aira make faster decisions.
- ‘CloudEagle’s detailed reporting let Aira easily view and sort spending by department and vendor, simplifying SaaS expense management across the company.
- Using CloudEagle’s reports, Aira found which departments were spending more on SaaS, pinpointed overspending, and addressed it to optimize usage.
- The platform gave Aira the power to track and optimize usage, improving budget control and cutting unnecessary expenses.
Why CloudEagle.ai?
Aira evaluated several solutions but chose CloudEagle.ai for these reasons:
- CloudEagle offered a single dashboard that gave full visibility and control over all vendor spending and apps.
- Their centralized contract management combined all contracts and invoices, easing admin tasks and overseeing finances better.
- CloudEagle’s AI-driven research helped find better VOIP alternatives, saving Heath Ceramics $261,500.
- CloudEagle kept supporting Heath Ceramics with smarter procurement and SaaS management, helping their IT and finance teams stay efficient and cut costs.
Solution
CloudEagle integrated with their sytems and provided a unified dashboard to track vendor spend, assess app usage, store contracts, and offer AI-driven suggestions for optimization.
Impact
“Savings started from day 1 as we had actionable insights from CloudEagle to optimize our SaaS spend.”
Optimized underutilized applications
Heath Ceramics realized substantial cost savings by identifying and optimizing underutilized applications using CloudEagle. The streamlined SaaS management process allowed for a more efficient allocation of resources improved overall technology decisions and saved 1350 hours a year spent on SaaS management.
Streamlining vendor research
CloudEagle's vendor recommendation engine simplified the process for Heath Ceramics to discover suitable alternatives to their current VoIP provider. As a result, our customer saved 1473 hours annually and $261,500 in total savings that would have otherwise been spent on researching new apps.
Enhanced innovation and growth initiatives
This transformation enhanced Heath Ceramics' competitive advantage as a design innovator by freeing up resources for further innovation and growth initiatives. With a more agile and cost-effective technology ecosystem, the company positioned itself for continued success in the market, ready to seize new opportunities and maintain its position as an industry leader.
The Transformatopn
Before CloudEagle
Scattered requests across email, Slack, and tickets made it hard for IT to track,
Manual approvals and provisioning led to long delays
Employees bypassed IT by signing up for tools themselves,
Last-miAudit trails were incomplete or missing, making compliance reporting difficult and error-prone.
It was overwhelmed by repetitive access tickets,
After CloudEagle
Unified app catalog via Slack, Teams, or web gave employees a single, consistent way to request tools.
Automated workflows with role-based rules granted access instantly
Guided users toward approved apps, reducing shadow IT while improving visibility and control.
All actions logged and synced with JIRA/ServiceNow, supporting clean audit trails and SOC2 readiness.
Self-service + automation reduced IT workload,
Before CloudEagle
Large SaaS stack with unclear usage visibility across departments.
Hard to identify cost‑effective alternatives to existing tools.
Manual vendor research consumed hundreds of hours yearly.
Underutilized apps wasted budget and resources.
Disconnected SaaS management for IT and Finance teams.
After CloudEagle
Single dashboard with complete view of spend, usage, contracts, and vendor data.
AI‑powered vendor recommendations saved $261,500 by switching VOIP providers.
Saved 473 hours annually on new app research with automated recommendations.
Optimized usage, saving 1,350 hours annually in SaaS management.
Centralized platform improved budget control, streamlined procurement, and boosted efficiency.
