Remediant's IT team struggled with manual user provisioning and deprovisioning for multiple SaaS applications, leading to time-consuming and tedious tasks. Their spreadsheet-based access policies became outdated and inefficient, impacting productivity.
How Remediant Streamlined User Provisioning & Deprovisioning and saved hundreds of hours managing SaaS apps
“We are relieved that we no longer have to access each application to grant and revoke access. CloudEagle's provisioning module saved us hundreds of hours every month and helped us focus on more strategic tasks.”
- Alice Park, IT Ops Manager, Remediant
1690 hrs/yr
Saved on offboarding
1470 hrs/yr
Saved on onboarding
30 mins
For CloudEagle onboarding
Challenge
%201.svg)
Solution
Remediant leveraged CloudEagle to automate employee onboarding and offboarding. After integrations, CloudEagle provided complete visibility into Remediant's user module. This centralization made user access management, provisioning, and de-provisioning effortless.
Result
Remediant optimized employee onboarding and offboarding with CloudEagle. The platform's deprovisioning and auto-provisioning features streamlined app access management. This efficiency saved significant time and allowed the team to focus on strategic tasks.
Key Highlights:
Alice Park simplified access management with CloudEagle's auto-provisioning rules, which streamlined onboarding and made deprovisioning effortless.
Challenge
Our IT team encountered difficulties provisioning and deprovisioning users for SaaS applications. With limited bandwidth, we struggled to manage users and access across each application effectively.
The repetitive tasks of logging into each application to grant and revoke user access proved tedious and time-consuming, significantly impacting our productivity.
We managed role and department-specific app access policies using spreadsheets, but this method was inefficient and we needed an automated system to handle access effectively.
Solution
“CloudEagle integrations enabled us to see the users provisioned to each application on a single dashboard.”
- Alice Park, IT Ops Manager, Remediant
Onboarding and integration
Remediant onboarded with CloudEagle as it had automated provisioning and deprovisioning workflows. The onboarding process just took 30 minutes and our platform integrated with their SSO, finance, and HRIS systems to provide complete visibility into their entire SaaS ecosystem.
User visibility and access
CloudEagle discovered all their SaaS applications and user access for each application. The HRIS integrations enabled our platform to detect all users with app access, and organized them in one central location. The integration also enabled our platform to provide visibility into employees leaving or joining the company.
Automated workflows
Alice Park started configuring the automated provisioning and deprovisioning workflows to grant and revoke access to users automatically. This would help her avoid visiting each application and save time for her team, so they can focus on more strategic activities.
Impact
Automated Deprovisioning
Remediant's team no longer logs into each application to revoke user access whenever an employee leaves the company. Instead, they now use CloudEagle's deprovisioning rules to deprovision users in a single click. Using CloudEagle, our customer saved 1690 hours they spent on offboarding per year.
Automated Provisioning
Remediant’s IT team set up auto-provisioning rules for new employees. They were automatically granted access to certain apps based on their roles and departments. This auto-provisioning, combined with our recommended app capabilities, made app provisioning effortless for Alice Park and the IT team and saved 1470 hours they usually spent on onboarding per year.
Time saved through automation
With a small team, managing user access to each application was cumbersome for Remediant. However, CloudEagle simplified the process by providing provisioning and deprovisioning modules. Now, they can onboard and offboard employees without any hassles in minutes rather than hours.
