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About Freshdesk Contact Center integration:
Time to integrate:
2 minutes
No-code integration:
Yes
Integration features:
CloudEagle directly integrates with your Freshdesk Contact Center account to give you details on total, provisioned, and unused licenses within minutes, along with spend by department and users. Within the first 30 minutes of integrating, CloudEagle will:
- Identify Freshdesk Contact Center savings opportunities.
- Reduce risk by highlighting inactive and ex-employee users.
- Monitor spend anomalies, and report monthly spend trends.
- Track all Freshdesk Contact Center contracts and set alerts for renewals, opt-out dates, and more.
- Block shadow IT with unauthorized app alerts.