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How ICEYE Cut $300K From a $2.2M SaaS Bill in 120 Days by Right-Sizing Licenses and Renegotiating 33 Contracts

"As our SaaS portfolio expanded past 70 applications and a $2.2M annual spend, sharper cost visibility became essential. CloudEagle.ai helped us identify savings opportunities quickly, returning $300K in 120 days while creating a stronger long-term spend model"

- Lucas Dermois, IT Systems Architect, ICEYE

$300K
saved in 120 days
33
Savings by downgrading to the PRO plan
$45k
saved from video conferencing right-sizing

$300K

saved in 120 days

33

Savings by downgrading to the PRO plan

$45k

saved from video conferencing right-sizing
Problems
Challenge
  • ICEYE managed a $2.2M SaaS portfolio across 70+ applications without centralized spend visibility.
  • Internal teams lacked bandwidth to benchmark contracts, analyze usage patterns, and negotiate renewals portfolio-wide.
  • Market uncertainty increased urgency around SaaS cost control and smarter license allocation.
Solutions
Solution
  • Full usage analysis across all 70+ apps with a prioritised renewal calendar.
  • Price Benchmarking identified 33 contracts priced above market; Assisted Buying ran all 33 renegotiations.
  • License Management right-sized video conferencing and CRM based on actual usage, moving 80% of users from Enterprise to Pro and removing unused CRM seats.
Profit
Result
  • $300K saved in 120 days: $200K from 33 renegotiated contracts, $45K from video conferencing right-sizing, $28K from CRM right-sizing.
  • License spend aligned to actual usage. Inactive seats and over-tiered licences removed.
  • CloudEagle.ai continues as ICEYE's procurement partner. The $300K is the floor, not the ceiling.

Challenge

ICEYE grew from roughly 250 to 400+ employees in under a year. Engineering, sales, marketing, and data science teams added SaaS tools independently, resulting in 70+ apps and a $2.2M annual bill with no central visibility into whether the spend was justified.

IT and finance were focused on the largest vendor relationships. Benchmarking every contract, analysing usage across the full portfolio, and negotiating at renewal required dedicated capacity the team did not have. With market conditions tightening, that gap needed to close fast.

Solution
  • CloudEagle.ai built a complete usage and spend view across ICEYE's full 70+ app portfolio from day one.
  • Spend Intelligence identified underutilised seats, over-tiered licences, and contracts approaching renewal.
  • Price Benchmarking flagged 33 apps where ICEYE was paying above market, giving the team data-backed leverage for each renegotiation.
  • Assisted Buying ran all 33 renegotiations and managed the video conferencing tier downgrade directly.
  • License Management right-sized conferencing and CRM licenses using measured product usage data.
Why CloudEagle.ai?

ICEYE evaluated several solutions and chose CloudEagle.ai for these reasons:

  • Right-sizing decisions are based on actual feature-level activity, not the tiers users were originally assigned.
  • Benchmarking gave ICEYE specific, vendor-by-vendor evidence to push back at renewal, not just negotiating instinct.
  • CloudEagle.ai's team ran the renegotiations directly, which is why savings landed in 120 days rather than 12 months.
  • All 70+ apps were reviewed and prioritised simultaneously, with contracts closest to renewal and highest in value actioned first.
  • The portfolio stays right-sized as it evolves, rather than drifting back to overspend between audits.
Impact

$300K in 120 Days, Broken Down

  • Renegotiating 33 above-market contracts delivered $200K in portfolio-wide software savings.
  • Video conferencing license right-sizing generated $45K by matching plans to actual usage.
  • Removing inactive CRM seats delivered $28K in direct recurring savings.

Underutilised Licenses Found and Removed

  • Underused licenses were identified using real feature activity, not purchasing assumptions.
  • Every right-sizing decision had usage evidence behind it, with no assumptions and no arbitrary cuts.
  • The same framework that covered video conferencing and CRM in the first 120 days applies to every upcoming renewal in ICEYE's portfolio.

The Scope: 70+ Apps, 120 Days

  • The full portfolio review covered all 70+ apps independently purchased across ICEYE's teams over a 10-month period.
  • Savings opportunities surface earlier through prioritized renewal management and usage monitoring.
  • CloudEagle.ai continues as ICEYE's ongoing procurement partner, applying the same spend visibility and benchmarking process to new purchases and renewals as they arise.

The Transformation

Before CloudEagle
$2.2M annual SaaS bill across 70+ apps with no central view of usage or contract fairness.
IT and finance bandwidth is too limited to benchmark contracts or negotiate at renewal.
70+ apps purchased independently by teams, with no process for checking whether pricing was at market.
Underutilised Enterprise-tier video conferencing licences and inactive CRM seats being paid for each month.
No dedicated SaaS cost-saving effort despite growing spend and market uncertainty.
After CloudEagle
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Full SaaS portfolio visibility with usage analysis across all 70+ apps.
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$300K saved by renegotiating 33 contracts that were above market rate.
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$45K saved by moving 80% of video conferencing users to the Pro plan based on actual usage.
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$28K saved by removing unused CRM seats and paying only for active subscriptions.
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$300K total saved in 120 days, with CloudEagle.ai continuing as an ongoing procurement partner.

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