Zoom Buying Guide: Everything You Need to Know

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Zoom video conferencing platform is a must-have for many companies, including yours. You can host virtual meetings, webinars, and online collaboration sessions.

While Zoom offers a free plan, it cannot cater to your company’s professional needs. So, you need to upgrade to a paid plan. This is where things get a little tricky, as choosing the right plan will involve various considerations. 

After all, you need to make sure you’re getting the best ROI. This Zoom buying guide will showcase its pricing structure and key features to help you choose the right one. Let’s begin. 

TL;DR

  • Zoom offers free and paid plans, with premium options providing unlimited meetings, more participants, better security, and advanced collaboration tools.
  • Free Zoom meetings are limited to 40 minutes. Paid plans unlock longer meetings, cloud recording, advanced security, and better collaboration features.
  • Use CloudEagle.ai’s price benchmarking and negotiation insights to secure the best price on Zoom plans. Leverage competitive offers, strategic requests, and additional perks.
  • If Zoom doesn’t fit your needs, consider Microsoft Teams, Google Meet, Cisco Webex, GoTo Meeting, or BlueJeans for secure and high-quality video conferencing.
  • CloudEagle.ai helps you compare real-world pricing, plan negotiations, and optimize your Zoom subscription for the best ROI. 

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1. What is Zoom?

Zoom is a powerful video conferencing platform that helps you connect with others through virtual meetings. It can improve collaboration and communication between your team members, despite your company’s size. Moreover, Zoom pricing plans won’t break the bank. 

With Zoom, you can host high-quality video and audio calls, share your screen, and engage with others through chat, breakout rooms, and cloud recordings.

The best part is that Zoom keeps all your communication in one place. Instead of traveling for meetings or getting lost in long email threads, you can instantly connect with colleagues and clients. 

2. Is It Worth Paying for Zoom?

You need to determine your needs to know which Zoom pricing plan is most suitable for your company. The free version is good, but it’s not perfect for companies with complex needs. When you choose a premium plan, you will leverage its various benefits. 

  • No Time Limits: With a free plan, your meetings end after 40 minutes. A paid plan removes this restriction, so you can run longer, uninterrupted sessions.
  • Host More Participants: A paid plan lets you invite more people. For example, Zoom Pro supports up to 100, and Business/Enterprise plans allow 300 to 1,000 attendees.
  • Better Collaboration Tools: You can use breakout rooms, cloud recording, meeting transcripts, and whiteboarding to improve teamwork. 
  • Stronger Security and Admin Controls: Paid plans give you advanced security features like single sign-on (SSO), end-to-end encryption, and admin dashboards. 
  • Webinar and Event Hosting: If you run online events, a paid plan lets you host webinars, customize branding, and even stream meetings. 

3. Overview of Zoom Pricing Plans

Zoom offers several pricing plans catering to different needs. That said, Zoom can support for your company, despite the size and number of employees. Here's a breakdown of the available options, including the cost, best use cases, key features, and potential drawbacks of each plan. Once you choose which plan to go for, the Zoom buying guide comes into the picture. 

A. Zoom Free

  • Cost: Free Forever ($0)
  • Best For: Casual users with small meeting needs. 
  • Features: Host up to 100 participants, unlimited 1-on-1 meetings, chat, and file sharing
  • Drawbacks: 40-minute limit on group meetings, no cloud recording

B. Zoom Pro

  • Cost: $13.33/month/user (billed annually) or $15.55/month/user (billed monthly)
  • Best For: This Zoom pricing plan is for teams that need more advanced features
  • Features: Host up to 100 participants, 1 GB of cloud recording storage, integration with Google Calendar and Outlook
  • Drawbacks: Requires at least 10 users, higher cost per user compared to the Pro plan

C. Zoom Business: 

  • Cost: $18.32/month/user (billed annually) or $21.99/month/user (billed monthly) 
  • Best For: Growing teams that need advanced collaboration tools
  • Features: Host up to 300 participants, reporting and admin tools, single sign-on (SSO)
  • Drawbacks: Higher cost as you scale, Limited customization options in terms of user interface

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4. Zoom Pricing Guide: Streamlining Zoom Purchasing with CloudEagle.ai

A. Price Benchmarking Data

CloudEagle.ai gives you access to an extensive network of experienced SaaS buyers, offering the most up-to-date benchmarking data from over 1 billion transactions. With CloudEagle.ai’s Zoom benchmarking data, you can gain insights into what other businesses are paying for various Zoom pricing plans.

B. Expert Strategies: Negotiation Tips to Secure the Best Zoom Deal

Here are the expert negotiation tricks you need to keep in mind to secure the most lucrative Zoom deal:

  • Prioritize Value Over Price: Negotiation isn’t just about lowering the cost. Focus on securing the best overall deal for your team. Look at the features, flexibility, and services you’ll get with the plan, and ensure it fits your business needs in the long run. 
  • Seek Additional Perks: Instead of pushing for a price cut, explore other benefits that might be available. For example, request longer trial periods, better payment terms, or complementary services that can add value to your contract.
  • Make Strategic Requests: Position your negotiation in a way that highlights how an improved deal benefits both you and the vendor. The Zoom buying guide will drive growth and show your potential for long-term commitment.
  • Use Leverage Effectively: Strengthen your position by bringing up competitors' offers, consolidating multiple licenses, or timing your negotiation around renewal periods. These tactics can help you gain leverage and secure better terms.

In the next section, you’ll learn proven negotiation tactics, factors that impact pricing, and how to effectively position your needs to get the best deal.

C. Dissecting the Data

Are you curious about how much other businesses are paying for different Zoom pricing plans? Download our Zoom buying guide to get valuable insights.

As you can see, only the benchmark for 1-100 license counts is available here. For the full benchmarking data, be sure to grab our complete Zoom pricing guide.

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D. Importance of Zoom Benchmarking Data

Here are a few reasons why you need this premium benchmarking data:

  • Real-World Pricing Data: You'll gain access to actual data on what companies are paying for Zoom. Unlike public Zoom pricing, CloudEagle.ai’s benchmarking data gives you deeper insights into usage and costs.
  • Better Negotiation: With a clear understanding of various pricing models, you'll be equipped to negotiate confidently and ensure you’re not overpaying.
  • Accurate Budget Planning: Precise pricing estimates help your procurement and IT teams plan your SaaS spending more effectively.

Thanks to CloudEagle.ai’s unbiased price benchmarking data and in-depth negotiation insights, you’ll secure fair prices during procurement and renewals. You’ll be able to get better deals and maximize your Zoom investment.

E. Premium Negotiation Insights

Why settle for average pricing when you can leverage CloudEagle.ai to negotiate like an expert? With the right insights, you can eliminate unnecessary expenses, unlock exclusive benefits, and maximize the value of your Zoom investment!  

Don’t let potential savings slip away. Download our Zoom pricing guide today and learn effective negotiation strategies that have helped other companies save thousands of dollars.

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5. Zoom Pricing Models: Which Companies Should Use Which Plans?

Zoom offers various pricing plans to suit different needs. Choosing the right plan depends on your company's size, meeting requirements, and collaboration needs.

  • Freelancers & Solo Professionals: The Free or Pro Plan is ideal if you work independently and need essential video conferencing tools without a large budget. Pro offers longer meetings and cloud recording for added flexibility.
  • Startups & Small Teams (Under 50 Employees): This Zoom pricing is best for growing teams that need unlimited meeting time, basic admin controls, and cloud recording. If you’re hosting regular meetings or small webinars, this plan provides the necessary tools without high costs.
  • Mid-Sized Businesses (50-300 Employees): The Business Plan is a great choice if your company requires advanced collaboration features, increased security, and branding options. With support for up to 300 participants, this plan is perfect for teams that hold frequent large meetings.

6. What is the best alternative to Zoom?

While Zoom is a widely used video conferencing tool, it’s not perfect. One common drawback is its 40-minute time limit on free meetings, which can be frustrating if you frequently host longer discussions. 

Additionally, Zoom’s security issues, such as past incidents of “Zoombombing,” have raised concerns about privacy, making some businesses hesitant to use it. If you’re looking for a better alternative, here are five great options:

Microsoft Teams

If your business already uses Microsoft 365, Microsoft Teams is a seamless choice. You can chat, make video calls, and share files, all within one platform.

Since it integrates directly with Outlook, Word, Excel, and SharePoint, collaboration becomes effortless. Teams also offers advanced security and compliance tools, ensuring your data stays protected.

Google Meet

If you prefer a simple, browser-based solution, Google Meet is a great option. You don’t need to install any software. Just open a link and join the meeting instantly. 

Since it’s part of Google Workspace, you can easily schedule meetings through Gmail or Google Calendar. If your team already relies on Google apps, Meet will integrate smoothly into your workflow.

Cisco Webex

If security is a top priority for your business, Cisco Webex is worth considering. It provides end-to-end encryption and enterprise-grade security, so you don’t have to worry about sensitive data being compromised. 

Webex also includes AI-powered noise removal, interactive whiteboards, and breakout rooms to make your meetings more dynamic. If you regularly host webinars or virtual training sessions, Webex gives you the tools to manage them effectively.

GoTo Meeting

If you need a reliable platform for professional meetings and webinars, GoTo Meeting is a strong alternative. It offers HD video and high-quality audio, ensuring clear communication with your team.

You can record meetings, generate transcripts, and use screen-sharing tools to enhance collaboration. Plus, with its mobile-friendly app, you can join or host meetings from anywhere.

BlueJeans 

BlueJeans delivers crystal-clear sound with Dolby Voice technology. You’ll experience high-quality video calls with smart meeting analytics and real-time transcription.

With enterprise-level security and encryption, you can confidently host secure meetings. If you need superior audio and video performance, BlueJeans is a great alternative.

7. Wrapping Up

Zoom is undoubtedly one of the best video conferencing tools for businesses of all sizes. However, its pricing structure can be complex, making it challenging to choose the right plan for your needs.

CloudEagle’s Zoom pricing benchmarking and negotiation insights can help you optimize your SaaS investment. You’ll maximize the value of your Zoom subscription while streamlining the procurement process.  

Sign up with CloudEagle today to gain expert negotiation insights and take full control of your SaaS purchasing decisions!

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8. Frequently Asked Questions

1. What is the cheapest way to use Zoom?

The cheapest way to use Zoom is by opting for their free plan, also known as the Basic plan. This plan allows you to host unlimited 1:1 meetings and group meetings for up to 40 minutes.

2. Is Zoom 100% free?

The Basic plan is indeed 100% free, and it provides a solid foundation for casual use or small teams. However, for users who require additional features, you’ll need to upgrade to one of Zoom’s paid plans.

3. What is better, Google Meet or Zoom?

Choosing between Google Meet and Zoom depends on your needs. If you're already using Google Workspace, Google Meet is a simple, browser-based option that integrates seamlessly with tools like Gmail and Calendar. However, if you require more advanced features such as breakout rooms, webinars, or the ability to host larger meetings with up to 1,000 participants, Zoom offers a more robust platform.

4. Is Zoom Overpriced?

Whether Zoom is overpriced depends on how you value its features and what you need from a video conferencing tool. If you want to save money, make sure you go for CloudEagle’s price benchmarking data. 

5. Is Zoom worth paying for?

Zoom is definitely worth paying for if your business or team requires advanced features like unlimited meeting durations, webinars, large participant capacities, and cloud recording.

What to consider when buying Zoom
Based on the latest community trends and observations
Admin
It is very easy to sign up for Zoom, so it is important Admins monitor new user provisioning.
Billing
Customers have cited Quarterly and Semi-Annual payment flexibility. There is a 17% price reduction for moving from Monthly billing to Annual billing.
Free Credits / Months
Customers have shared that Zoom will provide a "contract buy out" offering if you are moving over from a competitor for Zoom Phone or Zoom IQ. Make sure you ask about this if you're considering switching.
Free Product / Trials Considerations
Zoom has a free trial that limits meetings to 40 minutes and 100 attendees per meeting. Customers have cited free licenses, rooms, and webinars to be very common in the past, but Zoom is now removing all free licensing.
Plans
Zoom increased pricing by up to 14% in Q1 2024. This increase is dependent on how much the discount originally was on the previous agreement. Zoom is no longer allowing discounts and are removing all free licenses upon renewal.
Sales
Zoom reps are heavily compensated to close business including Zoom Phone.
Upgrades / Downgrades
Plan upgrades can be made during the term while downgrades can be made at time of renewal. Previous discounting will likely be removed when downgrading services.
Usage / Overages
There is a lot of functionality in a Zoom subscription that may go unused. It’s recommended to review Zoom usage on a frequent basis as it is easy to downgrade or remove users. Details can be found here: Getting Started with Zoom Reporting
Product
Zoom service level targets vary by product but are typically 90% or more. Details here.

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License Count
Benchmark
Per User/Per Year

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License Count
Benchmark
Per User/Per Year

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Canva Pro
License Count
Benchmark
Per User/Per Year
100-500
$74.33-$88.71
500-1000
$64.74-$80.32
1000+
$55.14-$62.34

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Notion Plus
License Count
Benchmark
Per User/Per Year
100-500
$67.20 - $78.72
500-1000
$59.52 - $72.00
1000+
$51.84 - $57.60

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Zoom Business
License Count
Benchmark
Per User/Per Year
100-500
$216.00 - $264.00
500-1000
$180.00 - $216.00
1000+
$156.00 - $180.00

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