Birdeye faced the challenge of managing numerous SaaS applications on outdated spreadsheets, hindering scalability, user tracking, and cost optimization.
How We Got Birdeye Off Their SaaS Spreadsheets
30 mins
For CloudEagle onboarding
300+
Integrations provided 100% visibility
630 hrs/yr
Saved on SaaS management
Challenge
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Solution
Onboarding was very simple and only took about 10 minutes. CloudEagle provided out-of-the-box connectors for complete visibility and auto-categorization for segregating SaaS and non-SaaS vendors.
Result
Birdeye got complete visibility of their SaaS spend and usage. The real-time visibility of their SaaS stack made spreadsheets obsolete.
Key Highlights:
- The onboarding process was simple and completed in about 30 minutes.
- CloudEagle's auto-categorization automatically segregated SaaS and non-SaaS vendors.
- Customer got a bird's-eye view of the SaaS stack, eliminating the need for spreadsheets.
Challenge
Challenge
Birdeye encountered software sprawl as various teams accumulated many applications, each tracked on individual spreadsheets. This led to a challenging and non-scalable process for the finance and operations teams as they attempted to catalog apps, users, and verify transactions using spreadsheets.
The pandemic intensified the problem due to a significant increase in SaaS purchases, rendering manual spreadsheet management unfeasible.
The existing spreadsheet setup lacked visibility into user activity, impeding effective cost optimization. To gain a precise overview of their SaaS ecosystem, expenditure, and user engagement, Birdeye sought an efficient solution to tackle these hurdles.
Solution
CloudEagle addressed Birdeye's inefficient spreadsheet-based SaaS management process by leveraging its out-of-the-box connectors compatible with various financial and SSO systems.
Birdeye obtained an exhaustive view of its SaaS landscape within a few hours. The onboarding process was simple and completed in about 30 minutes.
CloudEagle efficiently parsed through Birdeye's financial and single sign-on transactions, compiling a comprehensive list of their paid-for SaaS products and employee usage.
Our platform's automated categorization seamlessly segregated SaaS from non-SaaS vendors, eliminating hundreds of hours of manual work. Moreover, individual integrations with vendors such as Zoom, Slack, Atlassian Jira, and RingCentral allowed Birdeye to gain deeper insights into app usage.
Solution
Impact
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