JoVe struggled with the time-consuming process of app access provisioning and deprovisioning, which placed a heavy burden on their HR and IT teams. New hires experienced delays in receiving the correct SaaS apps and permissions, while revoking access for departing employees was inefficient and error-prone. These delays created security risks and impacted overall operational efficiency.
JoVe Streamlined Employee Onboarding and Offboarding With CloudEagle.ai
"Although we initially used Okta for app access provisioning and deprovisioning, we later augmented it with CloudEagle.ai to enhance its capabilities. The tool provided more customization and advanced features, improving the efficiency of employee onboarding and offboarding processes with better control and reporting."
— Fred Anthony, VP of Technology, JoVe
Challenge
%201.svg)
Solution
CloudEagle.ai provided pre-configured provisioning and deprovisioning workflows based on employee roles, standardizing and speeding up onboarding and offboarding. These workflows reduced onboarding time and ensured that all app access was securely revoked during offboarding, using deprovisioning workflows to mitigate potential security risks.
Result
JoVe significantly improved its operational efficiency and security by automating its onboarding and offboarding processes using CloudEagle.ai’s workflows. Onboarding time was drastically reduced, saving IT teams significantly fewer hours each week. New employees were quickly equipped with the right tools and permissions, boosting productivity from day 1.
Key Highlights:
- CloudEagle.ai’s automated provisioning and deprovisioning workflows reduced onboarding time and ensured quick access for new hires while securely revoking access for departing employees.
- RBAC and automated deprovisioning helped prevent unauthorized access, ensuring that only the right people had access to critical applications and data.
- By automating access management, JoVe reduced unnecessary licenses and redundant subscriptions, optimizing their SaaS usage and improving financial control.
Challenge
We faced significant challenges in managing access to our SaaS applications. Our IT team had to visit each application individually to approve and revoke access manually, causing delays and inefficiencies.
New hires often experienced slow onboarding, which directly impacted their productivity and delayed their ability to contribute to the team. The offboarding process was equally problematic, as deactivating accounts across multiple platforms was time-consuming and prone to errors.
This left ex-employees with lingering access, increasing the risk of unauthorized use and exposing sensitive company data. These manual processes not only slowed down operations but also placed unnecessary pressure on an already overloaded IT team.
Solution
"CloudEagle.ai transformed our employee lifecycle management by simplifying app access across the organization. The platform’s customized workflows made onboarding seamless, ensuring new hires had immediate access to the right tools, while offboarding became more efficient, reducing the risk of unauthorized access."
— Fred Anthony, VP of Technology, JoVe
Streamlined workflows
CloudEagle.ai’s auto-provisioning and deprovisioning workflows helped JoVe easily automate its onboarding and offboarding processes. New employees quickly received the right tools and access without delay. When employees left, their access was automatically revoked, reducing the risk of unauthorized access and improving security.
Role-based access control
CloudEagle.ai’s role-based access control (RBAC) ensured that JoVe could assign the right permissions based on job roles, eliminating the risk of over-provisioning or under-provisioning access. This approach helped maintain security and compliance by ensuring employees only had access to the applications and data needed for their roles, minimizing unnecessary exposure to sensitive information.
Streamlined access management
With CloudEagle.ai, JoVe was able to centralize and automate access management across all its SaaS apps. The platform’s intuitive dashboard provided real-time visibility into who had access to what, simplifying audits and ensuring consistent application of security policies. This streamlined approach reduced manual tasks and improved operational efficiency and security compliance.
Impact
Improved productivity
Automated onboarding with CloudEagle.ai significantly boosted the productivity of new hires at JoVe. By instantly providing them with the right tools and access, employees could hit the ground running without delays. This seamless onboarding experience allowed new hires to focus on their tasks from day one, accelerating their contribution and enhancing overall team productivity.
Prevent unauthorized access
CloudEagle.ai helped JoVe prevent unauthorized access by automating the deprovisioning process. When employees left or changed roles, their access to sensitive applications and data was immediately revoked, reducing the risk of unauthorized use. This automated approach ensured that only active employees had access to critical systems, enhancing security and minimizing potential vulnerabilities.
Optimized resource allocation
With CloudEagle.ai, JoVe was able to optimize its SaaS app usage by accurately tracking and managing access. By automating user provisioning and deprovisioning, the company reduced unnecessary licenses and redundant subscriptions. This helped in saving costs and ensuring that resources were allocated efficiently, leading to better financial control and maximizing the value of their software investments.
